Terms & Conditions

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Effective Date: December 1, 2024

Welcome to FoodFlows! These Terms and Conditions ("Terms") govern your use of our website and platform, located at www.foodflows.be ("Site"). By accessing or using the Site and the services provided by FoodFlows, you agree to comply with these Terms. Please read them carefully before using our services.

1. Acceptance of Terms

By accessing or using the FoodFlows platform, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree to these Terms, please do not use our services.

2. Services Provided

FoodFlows offers a commission-free online ordering platform for restaurants, allowing businesses to manage orders, menus, and customer interactions without commission fees. We provide a subscription-based service that grants access to various features, including order management, real-time updates, and customizable solutions.

3. Account Registration

To access our services, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

4. Subscription and Payment

FoodFlows operates on a subscription-based model. By subscribing to our services, you agree to pay the applicable subscription fees. Payment terms, pricing, and billing cycles are outlined on the Pricing page. We reserve the right to modify pricing at our discretion, with prior notice.

5. User Responsibilities

You agree to:

  • Use the FoodFlows platform only for lawful purposes.
  • Provide accurate and up-to-date information for your restaurant profile.
  • Ensure that your use of the platform complies with all applicable laws and regulations.
  • Not engage in any activity that could harm or disrupt the operation of our platform.

6. Prohibited Activities

You must not:

  • Use the platform for fraudulent activities or illegal purposes.
  • Attempt to interfere with or disrupt the services provided by FoodFlows.
  • Violate any intellectual property rights or other proprietary rights of FoodFlows.

7. Privacy Policy

Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review our Privacy Policy for more details.

8. Termination

FoodFlows reserves the right to suspend or terminate your account at any time, without notice, if we believe you have violated these Terms. You may terminate your account by following the account cancellation procedures outlined in your user settings.

9. Limitation of Liability

FoodFlows will not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use or inability to use our platform, even if we have been advised of the possibility of such damages.

10. Indemnification

You agree to indemnify and hold FoodFlows, its affiliates, officers, and employees harmless from any claims, losses, damages, or expenses arising from your use of the platform, violation of these Terms, or infringement of any third-party rights.

11. Modifications to Terms

We may update or modify these Terms at any time, and any changes will be posted on this page. Continued use of the platform after changes are made constitutes your acceptance of the updated Terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of Belgium. Any disputes will be resolved in the courts of Belgium.

13. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

FoodFlows
Kalmthoutse Steenweg 98,
2990 Wuustwezel, Belgium
Email: info@foodflows.be
Phone: +32 489 23 42 94